How can we help?

Get assistance with Padelio and manage your padel tournaments

Frequently Asked Questions

How do I create a tournament?

Navigate to the 'Create' tab and fill in your tournament details including format, dates, and participant limits. You can customize scoring, brackets, and invite players.

How do I invite players to my tournament?

After creating a tournament, go to the tournament details page and click 'Invite Players'. You can send invitations via email, share a join code, or invite from your followers.

How does the follow system work?

You can follow other players to see their tournaments and activity. Depending on their privacy settings, they may need to approve your follow request first.

Can I edit a tournament after creating it?

Yes, you can edit tournament details before it starts. Once matches begin, some settings like format and participant limit cannot be changed.

How are tournament standings calculated?

Standings are calculated based on wins, losses, and the tournament format. Match results are automatically updated.

What notification preferences can I control?

You can customize notifications for match reminders, score updates, tournament starts, invitations, results, and participant updates in your notification settings.

How do I manage my privacy settings?

Go to the menu and select 'Privacy & Follows' to control profile visibility, who can invite you to tournaments, follow request approvals, and stats visibility.

Contact Support

Email us and we'll get back to you within 24 hours

support@padelio.org

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