Privacy Policy

Padelio ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our padel tournament management platform, including our website and mobile applications (collectively, the "Service").

1. Information We Collect

We collect several types of information from and about users of our Service:

Personal Information:

• Name, email address, and profile picture (when you create an account)
• Authentication information from third-party providers (Google, Telegram)
• Skill level and playing preferences
• Tournament participation history
• Match scores and statistics

Usage Information:

• Device information (type, operating system, browser)
• Log data (IP address, access times, pages viewed)
• Location data (with your permission) to find nearby tournaments
• Cookies and similar tracking technologies
• Error and crash reports (error messages, stack traces, app state at time of error)
• Diagnostic data (app version, screen names, performance metrics)
• User interaction breadcrumbs leading to errors (to help us debug and fix issues)

2. How We Use Your Information

• Provide, maintain, and improve our Service
• Create and manage your account
• Match you with appropriate tournaments and players
• Send you notifications about matches, tournaments, and updates
• Analyze usage patterns to enhance user experience
• Communicate with you about our Service
• Prevent fraud and ensure platform security
• Detect, diagnose, and fix app crashes and technical errors
• Monitor app performance and stability

3. Information Sharing and Disclosure

We do not sell your personal information. We may share your information only in these circumstances:

• With other users: Your profile, skill level, and tournament participation are visible to other users
• With tournament organizers: When you join a tournament, organizers can see your profile and statistics
• With service providers: We work with third-party vendors who help us operate the Service, including error tracking and monitoring services (Sentry.io - https://sentry.io/privacy) to detect and fix app crashes and bugs. These providers are contractually obligated to protect your data and use it only for the purposes we specify.
• For legal reasons: When required by law or to protect our rights and safety

4. Data Security

We implement industry-standard security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

• Access and update your profile information at any time
• Delete your account and associated data
• Opt out of marketing communications
• Control location sharing and notification preferences
• Request a copy of your data

6. Data Retention

We retain your information for as long as your account is active or as needed to provide you services. If you delete your account, we will delete or anonymize your personal information, except where we need to retain it for legal or operational purposes.

7. Children's Privacy

Our Service is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at: